Support Ticket Fast Track (Priority Upgrade)

Submitted December 8, 2025 287 views Updated Sep 11, 2026

Support Completed
WHMDC Dev Team
WHMDC Dev TeamProduct Champion
Submitted this idea on December 8, 2025 at 9:37 PM
This incorporates with your support system, if enabled you can set a chargeable amount that customers will be invoiced instantly to "fast track" the ticket they are about to open to the front of the ticket queue.

Managed within settings, if enabled clients will see an option to purchase this option with Fast Track status.
Timeline
  • Submitted December 8, 2025 at 9:37 PM
  • Status set to Completed December 9, 2025
  • Completed December 9, 2025
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